Embark Dog Training Terms and Conditions
Any information provided by the owner regarding a dog’s behaviour is private and confidential unless the welfare of the dog and/or the public and/or people in the household is at risk or permission has been granted by the owner to share relevant information with a veterinarian.
Owners are expected to have read and understand the Dangerous Dogs Act 1991 before booking any service https://www.legislation.gov.uk/ukpga/1991/65/contents
Any information, recommendations and advice given by Embark Dog Training is given with the understanding that training and behaviour recommendations will be performed and implemented with the dog under strict control by the owner, including the use of protective equipment where necessary e.g muzzle, long-line, lead, harness.
Owners/ handlers are responsible for the behaviour and actions of the dog during or after the social walk, training or behaviour services.
Owners/ handlers are responsible for injury sustained to any person(s), including the trainer, yourself or member of the public during or after the social walk, training or behaviour appointments.
Safety of Owners/ handlers, the dog and the public is of paramount importance. If, during the course of the social walk, I feel that my safety, the safety of you, other persons, your dog or other dogs cannot be ensured, I reserve the right to ask you to remove the dog from the social walk, training or behaviour appointments immediately.
Payment for the social walk, training or behaviour appointments. is required prior to the date of the service in order to complete the booking. Places on the social walk, training or behaviour appointments are booked on a ‘first-come-first-served' basis and can only held when payment has been made and the booking is complete.
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Please, no flexi-leads, slip-leads or check/choke collars. Embark dog trainers are dedicated members of The UK Dog Behaviour and Training Charter, The Association of Pet Dog Trainers and The Association of Pet Behaviour Counsellors and will not tolerate the use of aversive equipment within our classes, including but not limited to spray collars, e-collars, prong-collars or choke-collars and you will be asked to leave the class until the aforementioned equipment is removed.
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Cancellation policies vary depending on the session type booked:
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Classes and courses: due to paying for the field/ venue in advance, refunds cannot be issued if cancellations are made within 7 days of the class date as it means it's highly unlikely we can fill the space.
We will, in all instances, try to fill the space and if this is the case, a refund will be issued minus a £5 admin fee.
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One-to-one's: To reschedule your session, please contact Emma. Refunds or rescheduling for cancellations will be processed if I am notified at least 24 hours before the booking. Inside of 24 hrs, a 50% refund will be processed and new booking will be required.
I love to take pictures of the dogs I work with, but I understand that not every dog owner is happy with this. I do post photographs of walks and training sessions on my Facebook page to keep others updated on the type of services I provide. If you would rather I didn’t do one or either of these, please let me know. Unless notified to the contrary along with this document, by agreeing to the Terms and Conditions, you give Embark Dog Training permission to publish in print, electronic, or video format the likeness or image of you and/or your dog. You release all claims against Embark Dog Training with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to use of the materials.
By booking a place on this social walk, training or behaviour service, it is assumed that you agree to the above terms and conditions.
Emma Rogers
2025